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Role Description

Cluster Manager

Agency	Fire and Rescue NSW
Division/Branch/Unit	Inspector
Role Number	29167
Classification/Grade/Band	Professional officer band 7
Senior executive work level standards	Not Applicable
OSCA Code	139999
PCAT Code	1119192
Date of Approval	01 September 2021
Agency Website	www.frnsw.gov.au

Agency overview

tba

Primary purpose of the role

Provides executive support and administrative services to the Animal Ethics Committee (AEC) to meet DPIE obligations under the Animal Research Act.

Key accountabilities

Receive, assess and advise on draft research protocols, ensuring that corrected protocols are tabled at
the earliest AEC meeting. Review, and develop recommendations in relation to the functioning of the
AEC, particularly with respect to the efficiency and cost-effectiveness of its operations.
• Provide technical advice about acceptable animal welfare, husbandry and research practices.
• Provide high level executive and administrative support to the Animal Ethics Committee to ensure
responsibilities under the Animal Welfare Act are met including: organisation of meetings and
preparation of agendas; collation and distribution of meeting papers; and, recording and distribution of
minutes.
• Draft and prepare correspondence, reports, briefings and other documents on behalf of the Committee,
often with a technical component.
• Contribute to and assist with the drafting, editing and publication of guidelines and other materials
relating to animal care and ethics and/or the work of the Committee.
Respond to requests for information, advice or assistance relating to the work of the Committee,
including where appropriate referring such requests to the Committee Chair or to the Manager,
Stakeholder Liaison and Group Coordination.
• Develop and maintain AEC databases and records management systems for the work of the
Committee.
• Manage the Committee’s expenditure and budget, including: preparing all documentation relating to
expenditure, including payment vouchers, travel claims, petty cash, etc.; arranging authorisation for,
and payment of accounts; monitoring and reporting to the Committee on budget performance

Key challenges

Major challenges are the diversity, breadth and complex to exercise
initiative and sound judgement in relation to identifying issues which have the potential to impact on
organisational performance or reputation, and to take appropriate action to ensure these are ap
• Receives and answers inquiries relating to AEC matters and research protocols and makes decisions
about which matters should be brought to the attention of the manager and/or the Chair of the AEC.
• Required to liaise and negotiate with people internally and externally on a range of matters relating to
the operations of the AEC, including some contentious matters. In providing reports, the position must
be able to accurately reflect, synthesise and convey the views of others.

Key relationships

Who	Why
Internal
Supervisor	Escalate issues, keep informed, advise and receive instructions • Provide input to policy development and recommend variations where required
External
External Stakeholders	Establish and maintain relationships to promote and encourage consultation and participation in the policy process

Role dimensions

Decision making

Operates independently on a day to day basis, within the limits agreed with the manager and the Chair of the AEC, and is responsible for prioritising workload to meet deadlines

Reporting line

Policy Manager

Direct reports

Nil

Budget/Expenditure

Nil

Key knowledge and experience

Degree relevant to the position, with an ability to understand research, conservation and animal welfare issues,
and to write and speak fluently on these matters.
Experience in the provision of executive and administrative support.
Understanding of the Animal Research Act, National Parks and Wildlife Act, and the Threatened Species
Conservation Act, together with the ability to interpret relevant legislation and guidelines

Essential requirements

bachelors degree

Capabilities for the role

The NSW public sector capability framework describes the capabilities (knowledge, skills and abilities) needed to perform a role. There are four main groups of capabilities: personal attributes, relationships, results and business enablers, with a fifth people management group of capabilities for roles with managerial responsibilities. These groups, combined with capabilities drawn from occupation-specific capability sets where relevant, work together to provide an understanding of the capabilities needed for the role.

The capabilities are separated into focus capabilities and complementary capabilities.

Focus capabilities

Focus capabilities are the capabilities considered the most important for effective performance of the role. These capabilities will be assessed at recruitment.
The focus capabilities for this role are shown below with a brief explanation of what each capability covers and the indicators describing the types of behaviours expected at each level.

FOCUS CAPABILITIES
Capability group/sets	Capability name	Behavioural Indicators	Level
	Manage Self Be persistent, self-reflect and commit to learning	Adapt your existing skills to new situations Commit to achieving work goals Be aware of your strengths and areas for growth, and develop and apply new skills Seek feedback from colleagues and stakeholders Persist when tasks are difficult	Intermediate
	Communicate Effectively Communicate clearly, pay attention to others and respond with understanding and respect	Tailor communication to suit the needs, backgrounds and perspectives of diverse audiences and address barriers to participation Clearly explain complex ideas and arguments to individuals and groups Create opportunities for others to contribute Share information with other teams and business units to enable informed decision-making Write clearly and concisely in a range of styles and formats Use contemporary communication channels to share information, engage and interact with diverse audiences Pay attention and encourage others to express their views	Adept
	Commit to Customer Service Provide customer-focused services in line with public sector and organisational objectives	Take responsibility for delivering high-quality customer-focused services Design processes and policies based on the customers’ experience and engage people with lived experience to inform service improvements Create opportunities to learn about and measure what is important to customers by engaging with a wide range of customer experience Use customer data, feedback and insights to improve service delivery Find opportunities to collaborate with internal and external stakeholders to improve outcomes for customers Maintain relationships with key customers in your area of expertise Connect and collaborate with relevant customers from the community	Adept
	Plan and Prioritise Plan to achieve priority outcomes and respond flexibly to changing circumstances	Understand the team and business unit’s goals and set work tasks that contribute to meeting them Set and develop team goals and plans, and use feedback to inform planning Respond proactively to changing circumstances and adjust your plans when necessary Consider how immediate and longer-term organisational issues might affect the achievement of your team and business unit goals Adapt and respond proactively when priorities and work environments change	Intermediate
	Think and Solve Problems Think, analyse and consider the broader context to develop practical solutions	Make recommendations based on evidence by researching and critically analysing information and identifying interrelationships Anticipate, identify and deal with issues and potential problems that may impact organisational goals and the customer experience Think creatively to come up with new ideas to resolve issues and improve customer experience Seek input and ideas from people with different backgrounds and experiences Participate in and contribute to team or business unit initiatives to resolve common issues or barriers to effectiveness Identify and share business process improvements to enhance effectiveness Analyse data and information to identify insights and communicate findings in a clear and meaningful way	Adept
	Project Management Understand and use effective ways to plan, coordinate and control projects	Research and analyse data at a basic level to inform and support the achievement of project deliverables Contribute to developing project documents and resource estimates Contribute to reviews of progress, outcomes and future improvements Identify when projects differ from their plans and tell your supervisor	Intermediate

Complementary capabilities

Complementary capabilities are also identified from the Capability Framework and relevant occupation-specific capability sets. They are important to identifying performance required for the role and development opportunities.

Note: capabilities listed as ‘not essential’ for this role are not relevant for recruitment purposes however may be relevant for future career development.

COMPLEMENTARY CAPABILITIES
Capability group/sets	Capability Name	Description	Level
	Display Resilience and Courage	Be open and honest, prepared to express your views, and willing to accept and commit to change	Adept
	Act with Integrity	Be ethical and professional, and uphold and promote the public sector values	Adept
	Value Diversity and Inclusion	Be inclusive and respect diverse backgrounds, experiences and perspectives	Advanced
	Work Collaboratively	Collaborate with others and value their contribution	Adept
	Influence and Negotiate	Gain consensus and commitment from others, and resolve issues and conflicts	Foundational
	Deliver Results	Achieve results by using resources efficiently and committing to quality outcomes	Adept
	Demonstrate Accountability	Be proactive and responsible for your actions, and follow legislation, policy and guidelines	Advanced
	Finance	Understand and apply financial processes to achieve value for money and minimise financial risk	Intermediate
	Technology	Understand and use available technology to maximise efficiencies and effectiveness	Intermediate
	Procurement and Contract Management	Understand and use procurement processes to ensure effective purchasing and contract performance	Foundational

Public Service Commission